Unlatch
The new way to sell new real estate. Leader in digitalized sales.
Creation
2018
Collaborators
51-250
Localization
France, Espagne, UK, Belgique, Australie, Portugal, Maroc, Luxembourg, Cote d'Ivoire, USA, Senegal
on customer reviews
About of Unlatch
Unlatch: The All-in-One Solution for Real Estate Development
At Unlatch, we have a clear mission: to digitize and optimize real estate sales to provide a seamless, fast, and efficient experience for all industry professionals.
A Solution Designed for Real Estate Professionals
Our users: real estate developers, sales agents, real estate investment companies, and social housing providers. 😃
Since our launch in April 2018, more than 500 companies have chosen Unlatch to transform their sales process. Among them: Hill, Thirdi, Citu, City & Dockland... 💪
An Innovative and Collaborative Service
Adopt an intuitive, high-performance solution, accessible on all devices (computer, smartphone, tablet), to accelerate your real estate transactions:
✅ A powerful CRM to optimize prospect and lot management
✅ A prescriber space to streamline collaboration with your partners
✅ Complete document digitalization with legally compliant eIDAS electronic signatures and registered letters
✅ Smart automation of repetitive tasks (follow-ups, alerts, file tracking)
✅ A collaborative workspace integrating all stakeholders (developers, sales teams, financial advisors, prescribers, notaries, etc.)
✅ A dedicated client account for buyers to enjoy a 100% digital and transparent purchasing experience
Unlatch is more than just a tool—it’s the next generation of real estate sales. 🚀
Some iconic clients of Unlatch
Jenzi Promotion
The collaboration of our company Jenzi Promotion with Unlatch is of great satisfaction. The team, in addition to being very friendly, is constantly listening and extremely responsive, which is very important in the smooth running of our off-plan sales. In addition, we asked them to adapt their software to the sale of our land, which they did with their usual efficiency. It's a pleasure to work with them. Unlatch simplifies the process of signing the booking contract since all you need is a computer to log in anywhere and sign, countersign and send a contract in RAR. The fact that ...
Katia Mathias
Sales Director
ARCONANCE
Development modification . Responsiveness Availability Training
Pascal BOCQUET
Managing Director
QUARTUS
Since starting to work together in 2017, we have worked on digitising the reservation documents and then the purchaser portal. Unlatch is an integrated solution that offers our customers a seamless and quality relationship. Other projects are underway whose main objective is to share with our customers a unique and emotional experience.
Norbert Desmard
Sales Director
ajpromotion
Sometimes some buyers are in particular situations and the support service finds solutions Buyers appreciate being informed of construction progress and the purchaser portal is very useful to upload photos of the site in progress. Buyers greatly appreciate the communications sent to them through the purchaser portal
Sonia Martinez
Directrice Commerciale
Groupe Terra
We had to wait to receive all the paper copies of the reservation contract and its annexes (1 copy for each of stakeholder, a large amount of paper) and create the physical file. Upon receipt of the documents, we had to initial all pages and sign, prepare handwritten recorded letters and send them by the post. It was a time-consuming activity and the risk of errors or omissions was very present. It is for all these reasons that we turned to Unlatch. Everything is digitised, secure, customers can transparently follow their reservation and communicate via the interface. Time saving is guaranteed ...
Joséphine Bettino
Sales administration
Groupe Pierre & Vacances center Parcs
Unlatch has developed the resale business, also called "mandates" in accordance with all our needs. The result for all our salespeople and our customers is a smooth and fully digitised journey. The tool brings together all of our real estate activities and evolves regularly, Unlatch's teams are at our disposal and do their utmost to meet all our requests. It is a pleasure to work daily with the Unlatch teams. We have a single tool that manages our different projects and is accessible internally and externally (customers, sellers, owners, partners).
Stephanie Soulignac
Project Director
Hibana
We worked on several housing developments and it was quick and simple. The platform allows us to reliably track and offload the administrative part of sending mails to customers. In addition, it allows us to no longer store paper files.
Elodie DESCOUT-SERVELLA
Director of Promotion
Kaufman & Broad
Unlatch has provided us with a real solution to digitise reservation contracts for all our real estate developments on a national level. A clear and easy-to-use service that has allowed us to gain in efficiency by reducing delays and simplifying the procedures with all the new homes stakeholders. A 100% satisfactory solution that meets our needs and customer satisfaction.
Robert Claire
SALES DIRECTOR
ETPO IMMOBILIER
We consulted Unlatch to digitise 100% of the reservation process of our real estate operations, and took the opportunity to also choose their CRM which is easy to subscribe to (because it can subscribe to the operation, which has a very low cost for an ERP, and therefore very advantageous for a developer who is starting up) and use. Today we use all the products offered by Unlatch. Results obtained: 100% customer satisfaction, optimal monitoring and management of reservations, thus saving time, more fluid communication, throughout each operation, with our customers thanks to the white labelled mobile application, and capturing and ...
Romain Layme
Property Programmes Director Ile-de-france
The latest customer reviews
SevenCapital
Attentive, Responsive, Friendly, Experts
Julia Nadine Doetsch
Postdoctoral Researcher - Lecturer
Citu
Thirdi Group
strand-group.co.uk
We are a building development that needed a system to record leads and bring the customers right through the process of buying a house. yes we would recommend unlatch, Alex responds very very quickly which is great for us as we then get to get on with our business on unlatch and know if we ever need anything we can ask alex quickly
Lauryn McDowell
Higgins Homes
Looking for a more cost effective approach to CRM while mamaging data effieiently on CRM / Sales / Portal. UnLatch has proven to be a valuable asset for Higgins Homes, significantly simplifying the complexities of managing sales and progression in the New Homes. From the initial point of enquiry, Lee provided informative and insightful information, which assisted the decisions to onboard UnLatch. The onboarding process itself was seamless, thanks to the great customer service we received from Alex . The UnLatch team demonstrated a strong commitment to understanding our specific needs and went the extra mile to customise the platform ...
Christopher Johnston
Head of New Homes | Higgins Homes PLC
Hill Group UK
Simple and efficient CRM which is easy to use, Alex is fantastic and an asset to unlatch and has always supported the sales team with any issues.
Dhilu Miah
Senior Sales Executive
Frequently Asked Questions
Unlatch is an all-in-one digital platform designed for real estate developers and residential construction companies. It centralizes the entire sales process, from property marketing to contract and client management.
Unlatch is designed for real estate developers, new home builders, and off-plan sales professionals who want to digitize and optimize their sales process.
Unlatch centralizes all real estate sales steps on a single platform, digitizes processes, accelerates sales timelines, enhances the buyer experience, and optimizes prospect management with a dedicated CRM.
Unlatch integrates electronic signatures directly into the customer journey, allowing developers and buyers to sign contracts remotely without paperwork while ensuring legal compliance.
Yes, Unlatch provides a CRM specifically designed for real estate developers, featuring advanced prospect management, sales tracking, real-time reporting, and precise lot management.
Unlatch provides buyers with a personal space where they can track their project in real-time, access documents, receive notifications, and communicate with the developer.
Implementation time depends on the developer's needs, but the solution is designed for quick deployment with dedicated support for seamless integration.
Simply contact the Unlatch team via the website to schedule a personalized demonstration and explore the platform’s features.
Yes, Unlatch is adaptable to developers of all sizes, from large enterprises to smaller firms looking to digitize their sales process.
Unlatch stands out with its all-in-one approach, ease of use, real estate-specific CRM, advanced automation, and seamless integration with other industry tools. It is a complete solution that enhances productivity and customer experience.
Trustfolio has authenticated the following feedback: Good communication, Top-notch service, Accessibility, Very good relational skills, World experts on their topic, Professional, Rock-solid Methodology, UX of the platform to review, Market Leader, No commitment, Helpful, Dynamism, Enthusiasm, Excellent results, Passionate, Simplicity, Makes life easier, Motivated, Preciseness, Pragmatism, Skillness, Quality of execution, Structured, Proactivity, Very organized, Analytical skills, Strong values, Performance, Innovating, Relevancy, Punctual, Competitive price, Success Fees, Very good feeling, Transparency, Specialist, Fun, Excellent value for money, Customer Proximity, Responsible, Agile, Availability, Versatility, Accommodating, Good understanding of clients' needs, Very intuitive, Great team, More features , Excellent client service, Committed team, Respect for confidentiality., Tailor-made, Clear, Ecological, Professional, Simple interface, Good coaching, Creative, Rigor, Friendly, Very convenient, simple, ergonomics, Adaptable, Experts, Client-minded, Very good relationship, Reliable, Flexible, Speedy, Friendly, Efficient, Thorough, Attentive, Responsive
Want to work with Unlatch?Contact them now!