Customer reviews of Unlatch

We have worked on different issues, at several levels which are our developments, the Unltach purchaser portal, always with the aim of improving the Unlatch tool and being more responsive in the selling of our homes. Most of the issues have been resolved and desired improvements have been developed.

I was stuck on a signature and thanks to Marianne's responsiveness we were able to solve the problem very quickly. The electronic signature is a considerable time saver, trying is adopting it!

Responsive, Attentive, Experts, Friendly, Thorough

Training on the use of the platform. Fast accurate clear response no waste of time

We entrust UNLACTH with all our new development launches using the brokerage and sales modules. UNLATCH's services have allowed us to have a tool shared by all employees, which facilitates synergy between departments

Responsive, Efficient, Thorough, Speedy

Faced with the growing need to make reservations online, we called on the services of UNLATCH. We have also adopted their CRM solution. Fluidity, responsiveness, simplicity in a word: saving time for all!

We have evolved our purchaser portal content, very positive. We saved a lot of time on reservation progression.

We set up the UNLATCH solution on our residential real estate developments. We currently use the CRM and Sales modules for the electronic signature of contracts and the Brokerage module on certain developments. The signature and electronic notifications are a real time saver for all our teams. The personalised platform dedicated to customers also allows direct access to development information.

The digitisation of our reservations as well as the certified electronic signature, all digital. The shift towards a secure generalised digitisation, authenticated and easy to use by all our teams. - undeniable time and productivity savings - more productivity in our respective functions - a reliable crutch for our tracking system - signature comfort for us and for our customers who are offered an additional choice of signature - a "paperless" ecological commitment that is in line with our corporate convictions

Unlatch accompanies us for our messaging and customer journey. Improved messaging.

We asked Unlatch to digitise all of our sales agreements, our reservation contracts, our resale mandates and the transformation of our CRM. Our cooperation is not over and we work daily with the teams to improve our solutions. All our digital objectives have been set up and are operational.

On Coeur Aubervilliers, Unlatch has made it possible to maintain a sales activity in all circumstances, to simplify the procedures and exchanges with our purchasers, as well as the commercial approach! . Sales, simplification and ergonomics of certain tedious phases of our commercial activity thanks to digitisation.

So far, we have never encountered any problems on which to work together. However, when we need Unlatch's services "urgently", we have always had responsiveness and efficiency on the part of Unlatch and this is really very appreciable.

Attentive, Speedy, Flexible, Thorough, Reliable, Friendly, Responsive, Efficient

Creation of the sales documents on our development at Boulogne Jean Jaures.A real pleasure to work with the UNLATCH team. Thank you po.

In a real estate development structure, with a small workforce, and whose marketing of new homes properties is done externally, we needed to be able to simplify, track sales while saving time and also facilitating information with the entire team. We started with 3 developments. We have gained in legibility of our stock, as well as the tracking of reservations, cancellations, ...

Speedy, Thorough, Flexible, Attentive, Responsive, Efficient, Friendly

Launch of 2 developments during lockdown. reservation documents are reliable, the documents used by sales representatives are the right versions. Simplification of the work of the assistants and saving time

As part of the marketing of our developments, we were looking for a solution for both administration and sales monitoring but also a platform for our agents. The unlatch choice was made very quickly because of the effectiveness of the product. We have deployed UNLATCH on all our agencies and developments. We have a significant gain on our responsiveness with our customers and with our agent partners, who can move forward with autonomy. We have digitised our work and developments. Each employee of our company has a dedicated access allowing them to have track the purchaser journey.