Customer reviews of Unlatch

Good follow-up. Time saving, reliable

Update of the teams on the software. Using features we didn't know about

On the implementation of several operations part ADV - CRM and prescriber / implementation of a pre-contractual information notice / regular updating of documents. In our pursuit of document dematerialization, Unlatch has made it possible to meet the challenges on the customer and prospect side. Good CRM integration, better prospect and whistleblower management. Customer areas complete, intuitive and highly appreciated by our customers. Effective communication

Calls for funds VEFA, TMA with amendments or agreements, sectorization by type of sales. Team attentive to our needs, and strength of proposal to respond and improve support.

We were facing a real digitalization problem to modernize our sales and CRM tool. Mathias quickly understood how we work and our problems. The evolution of digitalization is even faster than expected, it is extremely fluid. He is always listening, always ready to explain a new feature and above all extremely responsive as soon as we encounter a difficulty. The tool has now become indispensable for our teams.

Split FAs on different buildings whereas initially the AF schedule was on the entire residence, modify the DGs. All the problems have been solved but there is still a solution to put in place in relation to the DGs is to ensure that they are modifiable only for us and not for the marketers

Unlatch's teams were able to adapt their software to an Ivorian environment different from that of the France!

We have worked together on program launches or updates. The signing of contracts is facilitated as well as the updating of documents.

We worked on the digitising and electronic signature of our reservation documents with the creation of an integration with our CRM. Anne Laure Billig of UNLATCH has always been attentive and responsive.

Marketing of my first multi-family housing development, a simple and effective tool for all stakeholders. Facilitation of tracking customer files

We wanted to change CRM software to integrate all the prescribing area that was initially on our website. We wanted to centralize everything on a single tool for ease of management between the different sales and marketing departments. Today it will soon be a year that we use Unlatch and we are very happy, it greatly facilitates our daily life. Simplicity on a daily basis and better vision of the commercial management of prospects until they become customers.

We wanted to improve the customer relationship during the new homes sales process; communication is at the heart of our concerns. We worked on the digitisation of the new homes sales process, the simplification of procedures and the sharing of information, all always for the benefit of the customer journey. Digitisation of the real estate development marketing process. Time saving and standardising the process. Enhanced communication and information sharing with customers. Benefit in terms of brand image.

With the multitude of programs we had, option tracking and filling contracts became difficult. We have therefore collaborated for the implementation of our real estate programs on the platform. We save valuable time in option tracking, bookings and sending fundraising. We have also gained in rigor thanks to our contracts, which are now fully completed. Our customers are also delighted with their access to the space dedicated to them.

Responsive, Experts, Very good relationship, Thorough, Friendly, Efficient

Thanks to Unlatch, we were able to have our booking contracts signed electronically.

Sale of a real estate program. The number of lots for sale required a suitable software, ojective reached

The Unlatch service is very good and simplifies the lives of customers and teams. We asked for a lot of evolution / adaptation to our operation and we had constructive and valuable exchanges with the employees of Unlach. They are very responsive. Highly recommend!.

We use Unlatch and the results are positive!.

Unlatch supports us in the marketing of real estate programs. The tool considerably lightens the administrative part of the promoter's job.

We appreciate working with Unlatch, for its ergonomics and adaptation to our procedures. The solution meets all our needs at the moment!