Customer reviews of Unlatch

We called on Unlatch to: - The implementation of the solution and its generalization by means of a framework contract. - The interfacing of the Unlatch solution with our internal management software. They were able to adapt the tool to our needs.

Recruit an administrative person, or use another means. We called on Unlatch, for a real estate program. Very quickly, during the use I was convinced, of the time saving on the management of the files. The positive: It is a platform accessible to buyers, so they can follow the progress of the program and the situation of their file, step by step. The feedback from our customers is very positive! the platform is user-friendly and easy to use by customers (feedback from my customers) For our service, a time saver! for the management of the contract, the sending by registered mail .... Our various services also have access. They save time, for example in sending out appeals.

We used Unlatch for the electronic signature on a real estate development program. The advantages: speed and flexibility.

Attentive, Thorough, Reliable, simple, Flexible, Creative, Friendly, Friendly, Efficient, Very good relationship, ergonomics, Client-minded, Rigor, Responsive

We collaborated on a group permit project, 17 houses under construction. Unlatch allowed us a complete follow-up from the collection of the prospect to the follow-up works until delivery. With the development of the system being monitored, we were able to adapt and respond to customer requests and ours in order to facilitate communication. Customers have better visibility into the follow-up of their project.

Responsive, Thorough, Very convenient, Efficient, Speedy, Attentive, Reliable

Adding a plot attribute like a cellar or garage to the reservation contract done easily. Customer service is available and immediately resolves problems.

Sometimes some buyers are in particular situations and the support service finds solutions Buyers appreciate being informed of construction progress and the purchaser portal is very useful to upload photos of the site in progress. Buyers greatly appreciate the communications sent to them through the purchaser portal

Unlatch has allowed us to grow our sales team on adapted software and accessible to all. UNLATCH allows us to have better tracking of the plot holds requested by the sales managers, a better clarity for claimed applicants and a quick view of customer documents.

We have been working with Unlatch since the beginning, first on the Sales module, now also on the CRM module for all our developments. The UNLATCH team is very reactive and we are satisfied with the service. The Sales module has allowed us to lighten our internal processes and save time processing files.

Thanks to Léa and the whole unlatch team for their responsiveness.

We collaborated on a development of 36 apartments, everything went very well. I had an answer to all my questions and all the problems were settled. This allowed us to be able to sign reservation documents during the covid period, save paper, time and simplify developer/solicitor communication.

Responsive, Friendly, Efficient, Attentive, Client-minded, ergonomics, Thorough, Adaptable, Very good relationship, Speedy, Flexible

Responsive, Friendly, Experts, Attentive, Client-minded, Thorough, Very good relationship, Efficient, Speedy, simple

In order to simplify the signing of reservation documents and communication with customers, we have called on Unlatch and are very satisfied. Signatures are faster and so is sales administration. For example, in a few clicks, documents are sent to the solicitor.

Thanks to Unlatch we have gone from the paper signature with all its disadvantages, to the simplicity of the online signature and a better visibility of our developments on the Unlatch dashboard. Working comfort, transparency in front of the customer...

We wanted to have a single platform to manage: - incoming contacts from real estate portals - reservations and customer files (purchaser portal and electronic signature during reservations) - relations with brokers (real estate agencies) - live stock We reached the goal after 1 year and a half of setting it all up, the development was a little long but now we see constant improvements, it's very practical and it is appreciable!

On the developments we imported on the platform, whatever question we may have asked, the people we had at the end of the phone have always been very responsive and good at training. UNLATCH allows us to intuitively track loan offers, signature dates to be set and calls for funds, without us having to search too long, which saves us time and allows us to focus on the various topics we have during the life of a development.

We are delighted to be able to use Unlatch on a daily basis, it facilitates signatures, contract validation and notification times. It works very well.

Attentive, Very good relationship, Thorough, Very convenient, Responsive, Friendly, Creative, Client-minded, Speedy, Efficient